AI Support.

(01)

Overview

Helio routes customer tickets to AI agents and hands off to humans when needed. The product needed to show what the AI is doing — and why — without overwhelming support teams.

(02)

Challenge

Making machine reasoning legible in real time, across thousands of concurrent conversations.

(03)

Solution

A three-pane workspace with streaming responses, confidence indicators and one-click hand-off, plus a marketing site that demonstrates the product with live, scripted motion.

(04)

Technology

• Next.js
• Tailwind
• GSAP
• WebSockets
• Figma